I just wanted to thank you for the lush looking plants and fabulous packaging (reminds me greatly of Lazy S Farm).Everything looks wonderful and I’m anxious to get them in their permanent home.
Thanks again for the fast, efficient and super service. I’ll be singing your praises to my small group of plantoholics.
Cynthia , Centreville, VA
My plants arrived yesterday and are beautiful. Thank you so much for the quick delivery and making it possible to get such lovely plants. I was mourning not being able to make my normal springtime plant buying excursion to the Richmond area, but you brought the plants to me. Thanks for making this dedicated gardener smile in these difficult times.
Until now, I've always been afraid to order plants online. It just didn't seem to me that plants could arrive in good shape considering how many other things are damaged during shipment. The beautiful, healthy Rare Roots plants arrived in perfect condition because they were expertly packed. How delightful to find a company that gets it right!
Thank you! Mickey D. Flat Rock, NC
Order Arrived. Want to tell you they are the best looking mail order plants I ever received. Thanks! - Judy F.
Just wanted to let you know that my order arrived on Friday as scheduled and the plants looked beautiful. They went into the ground yesterday and I hope they'll like their new home. I receive five or more plant catalogues these days and yours has a great number of offerings I don't see anywhere else -- including a wonderfully extensive selection of groundcovers. So many nice choices! - Ansley R.
I received your perennials and I was pleasantly surprised that they arrived just as though I had bought them at a garden center. They were in perfect condition, well-hydrated, and amazingly were not plugs, but good sized plants. I have dealt with lots of wholesalers and retailers in my long career and I can say I am proud to be one of your newest customers. I know it is hard work to get perennials delivered to customers in good shape, but even the most hard to please plantlovers will want your plants. Thank you.
My order arrived in excellent condition. Your staff has been very responsive to all of my requests and I will definitely be doing business with you again in the future.
I just received my shipment- ORDER #1446. I wanted to let you know that I was delighted at the quality of your plants. They looked vibrant and healthy, and I could tell that the packaging was done with great thought and care. I will definitely look to you for future purchases.
The staff at Rare Roots is helpful, knowledgeable and responsive to communications/questions. Plants arrived quickly after ordering. They were beautiful, healthy, well developed and packaged in a most excellent manner. Such a good experience.
New York, NY
My experience with Rare Roots has been exceptional on every level. The plants I have ordered came promptly and were wrapped with exceptional care. They appeared in good health. When I did have a problem after planting, Rare Roots were responsive and tried to figure out what the problem was. They offered to replace plants that were damaged even though fault did not seem to be theirs. I received my new plants in the same outstanding condition as first. They are in the ground and appear to be thriving. I intend to continue ordering from Rare Roots in the future.
They have my heartfelt recommendation.
Hello, I just received my order. The plants are very healthy and I wanted to let you know that I have never received plants packed so well! Great job! Thank you!
Darlene M., Schaumburg IL
Your plants are the best I have ever ordered. Beautifully packed and in perfect shape.
Thank you so much. I have been looking for Heuchera 'Snow Angels' for 3 years.